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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jere Bird

June 10, 2025

5  out of  5
rating by Jere Bird
"Edward did a great job setting up the insurance for my new home, called me with updates and explained everything thoroughly in a manner I could understand. I highly recommend the Terrence James State Farm office because of employees like Edward. Thank you."
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Nathaniel Hawthorne

June 7, 2025

5  out of  5
rating by Nathaniel Hawthorne
"Was super forward and listen to the plan I wanted. Told him I didn't want any bells or whistles and bare bones package, to make it cheap as possible. He told me if I added one little thing to my plan it would make it a good chunk cheaper. Really appreciate him explaining things easily."
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Joanne Walker

June 4, 2025

5  out of  5
rating by Joanne Walker
"Terrence is an awesome agent! I got a great rate and was educated on the product. Patience personified!"
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jennifer howard-black

June 2, 2025

5  out of  5
rating by jennifer howard-black
"Excellent Customer Service and Support! I had an excellent experience working with Jerome! He was knowledgeable, patient, and took the time to explain all my options clearly. I truly appreciated their honesty and commitment to finding the best coverage for my needs. The process was smooth from start to finish, and I feel confident knowing I’m in good hands. Highly recommend for anyone looking for reliable and personalized insurance support!"
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Florida West Coast Fishing

May 29, 2025

5  out of  5
rating by Florida West Coast Fishing
"Great guidance highly recommended"
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Zelda Berry

May 29, 2025

5  out of  5
rating by Zelda Berry
"Wayne Bostick was very professional and knowledgeable. He found the right fit for me . I am so glad I did research and found State farm ."
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Samantha S

May 29, 2025

5  out of  5
rating by Samantha S
"Wayne did a great job, excellent customer service. Got us a better quote, more coverage, less pay & did it fast - all over the phone. 10/10"
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Nicoy Deans

May 27, 2025

5  out of  5
rating by Nicoy Deans
"I selected this insurance plan because the agent was extremely helpful and demonstrated a strong knowledge of the products."
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Amanda Bracher

May 21, 2025

5  out of  5
rating by Amanda Bracher
"Edward helped me save money on my policy while increasing coverage. I didn’t know this was even possible! Thank you, Edward! I can see myself continuing with State Farm for a long time."
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Dr. Sandra Butler

May 13, 2025

5  out of  5
rating by Dr. Sandra Butler
"I had an excellent experience working with Wayne at State Farm. From the very beginning, he was professional, knowledgeable, and genuinely attentive to my needs. Wayne took the time to thoroughly explain my coverage options, answer all my questions, and ensure I felt confident in my choices. His friendly and approachable demeanor made the process smooth and stress-free. I appreciate his personalized service and dedication to helping me find the best insurance solutions for my situation. I highly recommend Wayne to anyone looking for a trustworthy and experienced insurance agent! Dr.Sandra Butler"
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Sarah Bee

May 1, 2025

5  out of  5
rating by Sarah Bee
"Great customer support and provided the best help when it came to picking out a policy very helpful ."
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Evaristo Soler

April 28, 2025

5  out of  5
rating by Evaristo Soler
"Was looking for a policy for my company and was given this agency’s number. I was transferred to Jerome Simpson. Mr Simpson walk me through the process and was able to get me the quote I needed. When I had questions about other quotes I had received, Mr Simpson took the time to breakdown the differences between the two quotes. If you’re looking to be heard by your agent I recommend Jerome Simpson."
We responded:
"Thank you for taking the time to share your experience with us! We are thrilled to hear that Jerome Simpson was able to assist you in finding the right policy for your company. Our team strives to provide personalized service and clear communication, and it’s wonderful to know that Jerome was able to walk you through the process and help clarify your options. Your recommendation means a lot to us, and we appreciate your trust in our agency. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Jacky lee

April 17, 2025

5  out of  5
rating by Jacky lee
"Terrence James has been absolutely fantastic with me. I appreciate his patience the past few days as I could only call him while on my lunch break. He explained my options clearly and I appreciate all he did!"
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Nicole Romain

April 16, 2025

5  out of  5
rating by Nicole Romain
"Thank you for helping with my car insurance process. You were very patient and helpful I very much appreciate it"
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Charles Cosmark

April 7, 2025

5  out of  5
rating by Charles Cosmark
"I have had State Farm for my car for 30 years in 3 states. I recently bought a new car, and I called Terrence James State Farm and spoke to Edward to add coverage to my new car. Edward was so helpful and made the process seamless. He was super professional and courteous. He was able to answer every question that I had."
We responded:
"Thank you so much for your kind words, Charles! We truly appreciate your loyalty over the past 30 years and are thrilled that Edward provided you with such a seamless and professional experience. Our team is committed to delivering exceptional service, and it’s always rewarding to hear when we’ve made a positive impact. Congratulations on your new car, and please don’t hesitate to reach out if you need anything in the future—we’re here to help! Warm regards, The Terrence James State Farm Team."
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R Coleman

April 4, 2025

5  out of  5
rating by R Coleman
"Edward was very knowledgeable of the various insurance options and explained everything in a very understandable manner."
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Selva P G

April 4, 2025

5  out of  5
rating by Selva P G
"Very helpful and professional"
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Manuelm Baltazar

April 3, 2025

5  out of  5
rating by Manuelm Baltazar
"Gracias Terrence por la pasencia y su tiempo de como explicarme y ayudarme cómo mejorar mi seguro de mi carro y gracias por la nueva actualización estoy fatisfecho con State Farm"
We responded:
"I am immensely grateful for your thoughtful remarks. It is gratifying to learn that we provided you with clear guidance and enhanced your car insurance coverage. My team is dedicated to ensuring our clients are fully informed and satisfied with their policies. Your feedback is truly invaluable. If you require assistance in the future, feel free to contact us. We are always delighted to assist. I wish you a safe and enjoyable journey. The Terrence James State Farm Team wishes you all the best."
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karen weissenborn

April 3, 2025

5  out of  5
rating by karen weissenborn
"Jerome was so helpful. He explained everything in detail and made sure I understood the policy and what other options were available to me. I highly recommend him as an agent."
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Talib Pugh

April 1, 2025

5  out of  5
rating by Talib Pugh
"Awesome agent very knowledgeable"
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Janet Bell

March 24, 2025

5  out of  5
rating by Janet Bell
"I recently switched my auto insurance to State Farm and had the pleasure of working with Jerome (in Ocoee,Fl). Thank you, Jerome, for your efficiency and patience in addressing all my questions and concerns. Your calm and thorough approach truly made the process much easier. I’m looking forward to a long and successful partnership with your office and State Farm."
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Monica Yan

March 20, 2025

5  out of  5
rating by Monica Yan
"Edward Girard is very nice to talk to. He helped me with auto insurance quote and home insurance quote. I saved $600 on my auto insurance. I definitely recommend him to everyone I know. Great job, Edward 👍"
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Mahassan Rusnak

March 20, 2025

5  out of  5
rating by Mahassan Rusnak
"Jerome is great. Always available to answer my questions."
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Brian Stockton

March 19, 2025

5  out of  5
rating by Brian Stockton
"Dana was very helpful and courteous also very knowledgeable and it was very helpful to me she’s a great associate"
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Sajsha Okereke

March 14, 2025

5  out of  5
rating by Sajsha Okereke
"Dana was easy-going and very professional. She was knowledgeable and was able to help me save a lot of money on my car inside. Would definitely recommend."