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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacky lee

April 17, 2025

5  out of  5
rating by Jacky lee
"Terrence James has been absolutely fantastic with me. I appreciate his patience the past few days as I could only call him while on my lunch break. He explained my options clearly and I appreciate all he did!"
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Nicole Romain

April 16, 2025

5  out of  5
rating by Nicole Romain
"Thank you for helping with my car insurance process. You were very patient and helpful I very much appreciate it"
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Charles Cosmark

April 7, 2025

5  out of  5
rating by Charles Cosmark
"I have had State Farm for my car for 30 years in 3 states. I recently bought a new car, and I called Terrence James State Farm and spoke to Edward to add coverage to my new car. Edward was so helpful and made the process seamless. He was super professional and courteous. He was able to answer every question that I had."
We responded:
"Thank you so much for your kind words, Charles! We truly appreciate your loyalty over the past 30 years and are thrilled that Edward provided you with such a seamless and professional experience. Our team is committed to delivering exceptional service, and it’s always rewarding to hear when we’ve made a positive impact. Congratulations on your new car, and please don’t hesitate to reach out if you need anything in the future—we’re here to help! Warm regards, The Terrence James State Farm Team."
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R Coleman

April 4, 2025

5  out of  5
rating by R Coleman
"Edward was very knowledgeable of the various insurance options and explained everything in a very understandable manner."
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Selva P G

April 4, 2025

5  out of  5
rating by Selva P G
"Very helpful and professional"
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Manuelm Baltazar

April 3, 2025

5  out of  5
rating by Manuelm Baltazar
"Gracias Terrence por la pasencia y su tiempo de como explicarme y ayudarme cómo mejorar mi seguro de mi carro y gracias por la nueva actualización estoy fatisfecho con State Farm"
We responded:
"I am immensely grateful for your thoughtful remarks. It is gratifying to learn that we provided you with clear guidance and enhanced your car insurance coverage. My team is dedicated to ensuring our clients are fully informed and satisfied with their policies. Your feedback is truly invaluable. If you require assistance in the future, feel free to contact us. We are always delighted to assist. I wish you a safe and enjoyable journey. The Terrence James State Farm Team wishes you all the best."
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karen weissenborn

April 3, 2025

5  out of  5
rating by karen weissenborn
"Jerome was so helpful. He explained everything in detail and made sure I understood the policy and what other options were available to me. I highly recommend him as an agent."
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Talib Pugh

April 1, 2025

5  out of  5
rating by Talib Pugh
"Awesome agent very knowledgeable"
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Janet Bell

March 24, 2025

5  out of  5
rating by Janet Bell
"I recently switched my auto insurance to State Farm and had the pleasure of working with Jerome (in Ocoee,Fl). Thank you, Jerome, for your efficiency and patience in addressing all my questions and concerns. Your calm and thorough approach truly made the process much easier. I’m looking forward to a long and successful partnership with your office and State Farm."
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Monica Yan

March 20, 2025

5  out of  5
rating by Monica Yan
"Edward Girard is very nice to talk to. He helped me with auto insurance quote and home insurance quote. I saved $600 on my auto insurance. I definitely recommend him to everyone I know. Great job, Edward 👍"
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Mahassan Rusnak

March 20, 2025

5  out of  5
rating by Mahassan Rusnak
"Jerome is great. Always available to answer my questions."
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Brian Stockton

March 19, 2025

5  out of  5
rating by Brian Stockton
"Dana was very helpful and courteous also very knowledgeable and it was very helpful to me she’s a great associate"
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Sajsha Okereke

March 14, 2025

5  out of  5
rating by Sajsha Okereke
"Dana was easy-going and very professional. She was knowledgeable and was able to help me save a lot of money on my car inside. Would definitely recommend."
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Sherwin Sargeant

March 7, 2025

5  out of  5
rating by Sherwin Sargeant
"He’s great and super helpful!"
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margaret preston

March 6, 2025

5  out of  5
rating by margaret preston
"We have been clients of State Farm for over 5 years. We have been happy with the agents who service our plans and make suggestions to help us keep our home and cars protected. We recently inquired about details for an umbrella policy and met yeat another fine agent. Edward was not only helpful and knowledgeable with our inquiry, but also very pleasant to deal with. We would recommend Edward to anyone who has a question about their existing policy and want more info from State Farm."
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Nicosia Austin

March 1, 2025

5  out of  5
rating by Nicosia Austin
"Jerome was able to seamlessly assist me with obtaining new life insurance policies. He was thorough and answered all my questions. He adequately followed up during the process and showed me how to set up self serve options to manage the policies moving forward. I would definitely recommend this agency to my family and friends looking for insurance options."
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jerome provided you with seamless assistance and was thorough in addressing all your questions. At Terrence James State Farm, we strive to make the insurance process as smooth and transparent as possible, and we’re so glad Jerome’s follow-up and guidance on self-serve options were helpful to you. Your recommendation means the world to us, and we’d be honored to assist your family and friends with their insurance needs as well. "
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Briana Pierre-Louis

February 24, 2025

5  out of  5
rating by Briana Pierre-Louis
"My agent Jerome Simpson is always incredibly helpful and addresses concerns right away. Highly recommended."
We responded:
"Thank you so much for taking the time to share your wonderful experience with Jerome Simpson. We are truly grateful for your kind words and for highlighting Jerome's dedication and responsiveness. It’s feedback like yours that motivates us to continue providing exceptional service."
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Lauren Morris

February 21, 2025

5  out of  5
rating by Lauren Morris
"Edward was very helpful with going over our policies and giving us the information needed to increase coverage or make changes and look at all the polices we had."
We responded:
"Thank you so much for your kind words regarding Edward's assistance. We are delighted to hear that he was able to provide you with the necessary information and support to review your policies, explore coverage options, and make any needed changes. Ensuring that our clients have a clear understanding of their policies and feel confident in their coverage is always our top priority. Thank you again for trusting us with your insurance needs."
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Danny Abou

February 2, 2025

5  out of  5
rating by Danny Abou
"Edward was extremely helpful and patiently answered all of my questions. Very personable, professional, and provided solutions to help me save money. Thank you!"
We responded:
"Thank you so much for your kind words regarding Edward's assistance. We are delighted to hear that he was able to provide you with the necessary information and support to review your policies, explore coverage options, and make any needed changes. Ensuring that our clients have a clear understanding of their policies and feel confident in their coverage is always our top priority. Thank you again for trusting us with your insurance needs."
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Nirav Shah

January 31, 2025

5  out of  5
rating by Nirav Shah
"Jerome is exceptionally amazing and patience person and went above and beyond to get time the best price for multiple policies."
We responded:
"Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Jerome. It’s fantastic to know that his exceptional patience and dedication made such a difference in helping you secure the best price for your policies. Going above and beyond for our clients is what we strive for, and Jerome truly embodies that commitment. Thanks again for your trust and for being a valued part of Terrence James Insurance Agency family!"
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James White

January 28, 2025

5  out of  5
rating by James White
"Really appreciate this guy Mr. Jerome really work with and made an old man feel young again just playing but yes he have did a great job for my that’s Mr. Jerome"
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Adam Rutherford

January 22, 2025

5  out of  5
rating by Adam Rutherford
"Jerome was a rockstar from start to finish. I called just wanting a quote and this gentleman not only got me the same insurance but also a short term disability plan for over a $100.00 dollars less than I was paying with the competition.Working with him from start to finish was seamless and professional. Will be talking to Jerome again when it comes to other insurance needs in the future."
We responded:
"Thank you so much for taking the time to share your experience with Jerome and our team! We are thrilled to hear that Jerome was able to provide you with not only a seamless and professional experience but also significant savings on your insurance and short-term disability plans. It’s always our goal to go above and beyond for our clients, and we’re delighted that Jerome exceeded your expectations. "
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Dave Sooklal

January 9, 2025

5  out of  5
rating by Dave Sooklal
"It’s a pleasure doing business with Jerome. I would recommend him to everyone!"
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Provi Martinez

January 3, 2025

5  out of  5
rating by Provi Martinez
"Excellent customer service. Very professional. I recommend it 100% Thank you Luis"
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Kevin Chabot

January 3, 2025

5  out of  5
rating by Kevin Chabot
"Excellent service from Luis! Handled my issue quickly and professionally!"